I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. They then go to Etsy and order the item from me at full price using a suspect credit card number. be lucky you got your money back I've been on ebay for over 20 years man you got hella lucky 99% of the time you'd be fuct. You take pics of box, item and serial number? 2 yr. ago Also you can file with USPS Postal Inspection for mail fraud jalamo 2 yr. ago since I had done that and that the case was still found in favor of a buyer who would rather use ebay to commit felony mail fraud. Disputes about the quality of the item are not billing errors. It's okay but would like the other if u still have it.This is a link to my listing with the photos of the top:https://www.ebay.com.au/itm/164122652992?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649This is the photo she took of the top that I sent to her:Now am I crazy, or is this not the exact same top?Anyway, how should I proceed with this? Even if Mercari rules in your favor and does not allow the return, you will not have to worry about a review being posted. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. Is there any point in doing that? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Do not refund first and try to appeal after. Need advice, accidentally sent wrong item to buyers So I've only recently started selling on Vinted and could use some advice. I once again immediately had them call me to dispute this. You're not supposed to be liable for anything that happens to it after that. I have had a few people say they didnt receive their orders when I know I sent out to all of them. Would also like to give the buyer the benefit of the doubt but it is really suspect that they created their eBay account the day they ordered my item. The buyer will pay with a fraudulent check. This is the message:Just wanted to say that the item I received was not this one. But they said flat out "we don't mix up packages" and reiterated. Can Usps Tracking Be WrongPost Office have such a horrible . Buyer gave wrong address, and expects refund, who - The eBay Community Another time I was encased the item in cardboard and it slipped out so I accidentally sent my customer nothing. I ended up having to give a refund in fear the buyer is going to give me bad feedback. Go to solution deala0621 Adventurer (205feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Email to a Friend Report Inappropriate Content 09-09-202009:41 PM Hi, thanks to all for your help. Buyer hasn't paid but eBay won't won't send invoice : r/Ebay. Buyer Protection - Mercari: Your Marketplace In order to fill out this request, customers must do the following: Log in to your Amazon account and go to the Your Orders page. Help for buyers and sellers. They aren't. I recently had the same experience. That's the correct garment you've received, but as computers and phones and tablets can all display things differently depending on their brightness and colour settings, perhaps the photos have appeared darker on your device than is ideal? Sunday Mystery Wall is back! $15 each. - Facebook That is not the package i sent your cosmetics in. However, this morning they sent me a rude email saying I'm sending fake products and to get a real job. How do they sell my exclusive manufactured trademarked product for lees than I do?? It's so unfair to write eBay sellers off like a bunch of cheap scammers. Common eBay Scams: How to Spot and Avoid them - Comparitech Practical tips for processing and managing your inventory, Tune in to hear sellers Ryan and Alli explain their popular YouTube strategy, Tune in for tax tips for small businesses, Start your small business with a strong plan, Tune in for a sellers experience buying and selling the contents of foreclosed storage units, Check out this eBay Open Keynote and learn more about eBay for Charity. I immediately called ebay to appeal, signed an affidavit , and sent images of the box the item was shipped in (the original manufacturers packaging with matching serial number to what I mailed) and the graphics card inside the box with a different serial number. they look darker than they should.As kopes said above, different devices show brightness and colours differently - in an ideal world they wouldn't but that's what we have to deal with. Thanks for the reply. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. It should not have. eBay are only concerned with issues that affect their own profit margins. I cant believe you won this. Dispute the refund. I asked for a picture from the buyer and it was some plastic item. In this case, the purchase may be completed without flaw. Western Australia Seller Community Connect, https://www.ebay.com.au/itm/164122652992?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. It was already on the way. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Welcome to the Selling board! But just the thought of it would scare a lot of scammers into stopping this shit. I asked CS at Canada Post if there could have been a mix up, maybe they put a label that was suppose to be on another package on mine??? Put it in a bag took pics opened case and returned back explained. To be really honest I suspect it another seller trying to get a replacement for a return theyve had, otherwise where did she get this cheaper version from? I have sent the item you ordered to the address on file with ebay. You must be new here, in this sub anything and everything is a scam ;). However, for large packages and certain types of express service, UPS is the cheaper . I have multiple people selling my exclusive product for less that I sell it for on Ebay. on I have mailed items in that type of envelop but only ones that are lined with bubble wrap and it doesn't look like it's one of those. In another version, scammers ask to confirm payment in advance with a gift card, perhaps in return for faster shipping or a discount. What should I do? The buyer received the wrong item. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. She got her full refund back and kept the ring! I agree. For more information kindly send . When a buyer wants to return an item and be issued a refund, here is what you do first. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This sounds exactly like the issue Im having! eBay is very aware that scams occur on the website. Phone eBay and they said I should have tried harder. IN THE LAST STRIDE. In your case going to the post office and having them run a report of the returned item weight (shoes should weigh a lot more than a shirt), and giving you a copy, should be enough to prove it. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. I've never owned/sold a necklace like that. And third, we started to build PayPal's business off eBay. He sent photo of item receivedit is not the item i sent. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. In my experience, they have always used the original packaging, and have never even opened the packages to inspect them. Opium Smuggling The early edition of the evening paper of the day following that eventful night, sold like hot cakes; and well Example: You bought a table, and it showed up with only three legs. They also have to protect their buyers from fraudulent sellers. A buyer from Europe orders at item and pays for it. thanks to all for your help. I would do that myself in those circumstances. Select Order Not as Described. They needed his phone number but I did not have it. Or when Lululemon sent a customer 19 extra running hats, priced at $32 a pop, but was only. The thing to remember is that these slip up were t. I was hoping it was a post offcie mix up. to confirm if the buyer is correct as they just seem to send the item back to me and when I complain to say nothing is wrong with the . CHAPTER XIII. If you have any problems paying for your items, we . 09-10-2020 Press J to jump to the feed. This was shipped by Global Shipping Program. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). Does it look like your packaging, apart from the labels and the stickers? Fabric: Polydex. I will try to ask the questions? That necklace couldn't have come from me. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? I think padi means, the buyer is looking at a red top (for example) from a different seller and saying it's wrong. MaterialABS Specifications28cm BrandOther PackagingColor Box Itemcl9685 Is There a Shopping Guide VideoIs Whether AssemblingNo Whether Specifically for Foreign TradeNo 3CConfiguration Category14Toys over the Age ColorBlack Gold28cm,Pink Gold28cm,Gold and Silver28cm,Starry Sky28cm,Starry Sky Pattern Random.,Northern Lights Starry Sky28cm For AgesYouth15 . USPS is the most trusted delivery service in the USA. Amazon Sent Wrong Item (what To Do, Can You Keep It, Refund, Exchange For example, they may ask for cash, bank transfer, check, money order or even gift cards. Send a poliet email to the customer informing them that they have returned the incorrect order it could be a mistake . Solved: What to do when wrong item received, seller reques - The I contacted Canada Post again and they said I can contact USPS and they can investigate and will contact them. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. This is what people are doing nowadays, so selfish. 2023 Comparitech Limited. So that makes it look like it is the package but I didn't have any "glass fragile" stickers on it like in the picture. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. I never sold anything over $300 so this is a lot of money and first ever claim of wrong item sent. Those are not indicative of any scam. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. It looked about right on mine when I photographed it.I hope you still enjoy wearing it - it's a lovely looking top!Take care,Kimbooley, on To cancel your order: Go to My Purchases. what is beyond infinity most expensive car ticket. Had the same issue, lost my appeal and had to file a complaint against eBay to the Better Business Bureau. Things like this happen. If he ghosts you, you scared off a scammer. It WAS new in the box. My guess this looks more like a customs/po thing than a buyer doing that, because I would think a buyer trying to fool you would more carefully cover the label underneath. Report the buyer. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. 26-05-2020 I have 100% seller feedback. I can send to any other email address OK.We'll move all . Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. I saw in a similar post somebody suggested to ask the buyer to send the "wrong item" back, I guess for evidence. There's usually another new label then. After 20 minute hold a supervisor from the Philippines comes on, long story short he said : while I was on hold he was reviewing my messages and the buyers messages along with my pictures and his pictures and he thought the buyers story did not add up. Open a case with Amazon so that they have all the details including pics of the item that you sent to the customer and the item that they returned back to you incase it goes to a A - Z claim. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. The unofficial eBay subreddit. Ebay basically says, "Well we don't know what you actually sent the buyer so we can't be sure who's side to take here so we always favor the buyer." I am simply astounded. bearbrickStarry Sky Qianqiu Gold Powder Violent Bear Bearbrick I sell on Ebay myself. @deala0621, according to the screenshot you posted, that item was shipped by the Global Shipping Program. You are welcome to file claims and police reports. If eBay screws you and sides with the buyer like they most certainly will, you have to make yourself into the biggest pain in their ass that you possibly can. Help a buyer with an item they didn't receive | eBay She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. If you bought the label through eBay, it should have been included automatically, but if you didn't get it through eBay, you had to do that yourself. A neighbor may have picked it up, so it is worth asking around before you contact USPS. Aamzon advised we can do what we want. Yup pretty much. I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! These are both things ebay phone reps suggest. Then find one of the facebook groups for sharing scammy ebay users and share his username. How Do I Resolve Missing Orders/Packages for my Customers? - TCGplayer eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. Lol either way I wasnt surprised. If you've changed your mind about the item, check with the seller to see if they'll accept your return. Same thing just happened to me and I was able to keep the earning. So supervisor said I will close the case in your favor. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. Am I protected against negative feedback in this scenario? Press question mark to learn the rest of the keyboard shortcuts. 03:21 PM. Buyer claims wrong item and gets a refund despite evidence it is a scam bydwtrading2015 Post Crafter 01-21-202208:07 AM I get a message from someone claiming I sent the wrong item.

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