I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. In my current position, I am not the most persuasive person on our team, but I am highly creative. The patient was angry and threatened to leave AMA. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. I grew up in a fairly homogeneous town in Montana. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. Application Timeline | Kaiser Permanente Bernard J. Tyson School of No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Finally, end your response by talking about the positive outcome. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. We also raise chickens and goats and have a couple of horses as well. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. INTERVIEW KAISER Flashcards | Quizlet ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. Nice! If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. This could include increasing budgets or improving patient care. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! Hiring Age. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. What is important to them is that you are cognizant of your own personal shortcomings. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. "I am usually the 'ideas person' in team projects. He ended up requesting and receiving a transfer. Interview Guidelines - Kaiser Permanente Career Planning Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. I consider myself to be a strong relationship builder and take pride in my people skills. I take the time to listen and reflect back to ensure that I am providing the best care possible. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. There is a balance between allowing normal emotion and allowing it to impact your work. ", "Currently, I spend one weekend a month building homes for Habitat for Humanity. But when I'm home, I don't think about work. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. Take a few minutes to tell the interviewer a few things about yourself. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. We do this by creating interview questions that we think you might be asked. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. ", "I'm a very detailed and organized person. Most Asked Kaiser Permanente Interview Questions and Answers ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden Also, avoid telling the interviewer that you get along with everyone all the time. This accuracy ensures that patient care transitions from one caregiver to the next. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. ", "I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. It has kaiser questions . Balancing empathy with honesty is key when communicating bad news. "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). "I dislike working in a negative, low morale environment that is plagued with office politics. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. When I hit my 20's, it was so important to me to learn about other cultures. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. If possible, pick a weakness that is not a core skill for the position you are interviewing for. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. We had a lot of concerns with patients not showing up for appointments when expected. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. Behavioral 3. Answer dates might appear two to three weeks before they were published. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. Great answer! But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. "If I could expand my expertise in any medical specialty, I would choose anything within primary care. I think the right answer is, 'of course, but not for long!' . You are showing the interviewer that you are highly capable in either situation. Make them think we care about them as if they were our family members so that they will come back.". Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. Know peds RSV scenerio : it's big now on the news . Have a question or concern? In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. ", "I will be successful in this role because I'm responsible, hardworking, learn fast, multitasker, and I'm reliable. I have always been great at working behind the scenes with the result being efficiency for others. ", "Outside of my career, my priorities in life are my family and being outdoors. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. I love working as part of a team and my colleagues take well to my personality. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. "I would describe my personality as approachable, light-hearted, and positive. Unfortunately, the sales have shut down. 2,417 Kaiser Permanente Interview Questions & Answers (2023) To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP). Since I have two high school girls who are involved in music. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. I have been responsible for maintaining supplies on the general surgery ward for five years. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. Well done! With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. This is a personal and caring approach. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. I'm happy to answer any questions you have. Your work history sounds strong, and it seems as though you are very loyal to your work. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Kaiser Permanente takes great pride in having a very positive and nurturing environment. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. Just like when I fill, I make sure the bottles are organized and in their place.". Click the card to flip . Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. "I handle stress very well, and when you call my references, they will attest to this fact. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Strong communication skills are required to be an active leader. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. 1 / 41. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. You also made sure to take action so that this did not happen again. When have you had to adapt to change in the workplace? After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? . Questions and Answers about Kaiser Permanente - Job Search | Indeed Either way, be honest with the interviewer about your preferences without leaning negatively, either way. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) I also dislike when the morale of the lab is low. It seems you would be a wonderful teammate to have around. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. The patient, staying because of back surgery, was unable to hit the call button. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. These relationships are created from the ground up. Definition. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. How to Answer: Why Do You Want to Work Here? While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. I cannot take on every step of a project all of the time. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. If I promise any follow-up to my students, I do so in a timely manner. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. I have enrolled myself in an evening/weekend workshop for the next six weeks. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". ", "I have the basic procedural skills for this team position. I continue to work on this on a daily basis. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. This process helped make our project a success in the end. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. I also check what's low and order specialty if it's a fast mover. Learn more about your rights and protections related to the No Surprises Act (HR133) that protects you against surprise medical bills and gives you the right to receive estimates under the new regulation. New hires were appreciative of learning one on one. We've all had those tough cases. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Submit as soon as possible so that you will have more time to gather the required supplemental documents. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. I greatly value the information shared between fellow professionals in our field. Well done! My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. Are there specific Kaiser volunteer opportunities you'd be interested in? Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. "Knowing that Kaiser Permanente employs over 200,000 people and has an extremely diverse workforce, I truly value diversity and the importance it plays in a sound and successful business. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Borja estimates that. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. ", "From a young age, I was raised around a farm and animals are a huge part of my life. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. "Early in my career, I was working a night shift with minimal staffing on our unit. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. You've chosen a powerful example that can help make you a more memorable candidate. This is a great start! ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. It sounds as though you do everything possible to ensure your patients are set up for success. It seems you have found that balance. For 180 days, my employees were rewarded for coming to work 10 minutes early. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. Maybe you can see opportunity when others can only focus on the issue. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. ", "As a certified pharmacy tech, I have to continue learning. I am a very hard worker who is eager to become a team member with Kaiser.". "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. I believe that, if asked, my colleagues and supervisor would say the same about me. ", "I would describe myself as a hard worker. Working in a very stressful and draining job, I also ensure that I take time to refresh and reset myself during long days on the job. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. Health benefits. "I find that with the right company, it's pretty simple to balance life and work. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. I would need to be trained in the new procedures. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. Kaiser Permanente interview Flashcards | Quizlet Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. Kaiser has over 300,000 employees with a large diverse workforce. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. ", "When I started in Interventional Radiology, I was not trained in IR procedures. "Whether I am doing an independent project or working in a team environment, I always give my best. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide.

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