straight talk customer service

Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. I then told him that we would be leaving Straight Talk before the weeks done. How Do I Check If My Balance Is Due on My Straight Talk Phone? Unacceptable. When will my cancellation request be approved? Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. I spent HOURS on the phone with customer service getting the same answer every time. Still hasn't. > Change Credit Card or Checking Account. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Who is ED Magedson - Founder, Ripoff Report. I want to keep the phone just someone lying to me like that is crazy. He said he was not allowed to transfer the call to anyone else. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Straight Talk is one of the leading wireless carriers in the United States. Access My Straight Talk Bill and Settings Online Its Free to Join! There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports BACKGROUND APPS: Turn off apps running in the background. All business will get complaints. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Never had any other carrier! How do I cancel my Straight Talk service? EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Forget about data limits! It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. I told them I would like a refund. Find another carrier. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. I will be looking for another pre pay service with hopefully much better customer service! The latest complaint No mobile service was resolved on Jan 16, 2023. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Text 611611 to check your balance, get refills and much more. Once the application is downloaded, you will need to sign in with your email credentials (username and password). That dirty freaking bad customer service is awful at Straight Talk. Hopefully I can get them to unlock my sim so I can switch to something else. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. A month equals 30 days. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Imagine not being able to call the police? straight talk terrible customer service MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Check your balance, refill or manage plans and phones with our. Do not work with this company it's a scam. All rights reserved. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Apparently I am not the only one with issues. Please fill out the form below and we will be in touch with you ASAP. NOTE: It can take between 15 ? Calling customer support is useless. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Great help!!! Asked for a supervisor and was told they don't transfer calls. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. How those businesses take care of those complaints is what separates good businesses from the rest. He hung up. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. How Do I Check If There's Straight Talk Coverage in My Area? To use this option, simply visit the Straight Talk official website. Finally switching. You will also receive a text message with the details. Unfortunately, they've lost our business going forward. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." service. I accidentally threw my sim card away when switching to Visible. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Many customers received refunds from the company. They outsource all of their work to Philippines who do not know the basics of the English language. Why Ripoff Report will not release author information! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. INSTALL NOW>>. He just did want to do it. I asked for a manager or someone that could do something. I was charged double on my daughter phone ***-***-****. WebAt Straight Talk, customer service is extremely important to us. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Simply let him/her know that youd like to cancel your Straight Talk service. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e I got the box and a 1 month data card. This company is a total scam. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. They might even offer some discounts or incentives to keep you with them. Still no service. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Find more than 137,785 complaints| Ripoff Report He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Manage Account. Yes, you may change your Straight Talk phone number. Chat with Support Call Directly Need guided support? Talk Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? It offers a wide variety of smartphones and allows users to activate service on their current phones. I was charged the full amount and then the next day lost phone and text service. We don't call a lot of people. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. You have quick access to the information you need from the fly out Menu on the top left. I have never experienced worse customer service in my entire life. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. No international roaming allowed. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. WebStraight Talk is committed to providing our customers the best customer service. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Listen: OBR Straight Talk Episode 8, We Suck Again! WebStraight Talk offers a variety of plans depending on your needs. Yes, as long as Straight Talk provides service in that zip code. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I have had nothing but horrible service ever since I've had this horrible carrier. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. 30 minutes to sync email to your phone. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Find answers to common Straighttalk questions below. It allows the users Full web sites require more data to view and browse. Please select which one you wish to keep. I gave him my code as I have done in the past. I can not find a way to contact them if I am not a customer. | Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. Straight Talk For more information about reviews on ConsumerAffairs.com please visit our Unsubscribe easily. Please save your time and don't do this service. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. I had straight talk for years. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. He said he was sorry but not allowed to once the ticket said it was denied. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Please refer to our privacy policy. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Cell service is strong here. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Get fast shipping and top-rated customer service. Customer service gives no true resolution to the issue. Yesterday we discovered that we can't call the New York State Police. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I have been a customer for about 7 years (with 4 phones/lines) in my household. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. I called ST customer service. Straight Talk Straight Talk I mean extremely rude. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I laughed as I am expected to have two phones when I am dealing with the issues. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. There are no contracts and no hidden fees. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Transferring Your Existing Straight Talk Service Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Find out how we combat fake reviews. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. I never was able to get one. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. strict standards for business conduct. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Please keep sharing your experiences so we can continue to improve this free resource. You need help? Privacy policy Privacy Policy. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. F this company. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Reduce the use of the "Live Wallpapers" (These use processing power and memory). This is one of the worst experiences I've ever had with any company. The phone is not within the Straight Talk Service Area Map . You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Some phones on specific plans have hotspot capabilities. Thank you, you have successfully subscribed to our newsletter! Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Straight Talk does not own their own cellular towers. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. ^FT Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Straight Talk could never get my phone to activate. The next step is to activate your device and redeem your plan. Straight Talk Contact Info. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation.

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