The mission of our customer care teams exemplifies the need for humanunderstanding. * Make independent complex decisions within the scope of your authority Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. All Rights Reserved. This is a 6 months project and we offer Full Time Shifts (Rotating). 2023 We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We're always looking for great talent. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You have already created a job alert with same filters. Get hired today! They may often give instructions by phone and besides performing clerical tasks, they also assist . * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. A Customer Service Representative also handles concerns, complaints, or other issues. This training will take place during the first 5-weeks of your employment, and the hours are full time. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Aanchal Dhillon - Customer Service Representative - Alight Solutions This position supports Alight s benefits administration and HR BPO platform businesses. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types This role requires that qualified candidates must reside in one of the following states: The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas Accurately documenting all conversations and actions taken on each interaction. Customer Care Representative, Human Resources - Texas Virtual (Work At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Required Skills. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Customer Care in Puerto Rico - Alight Customer Service / Guest Services, Part-Time The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. This job listing has expired and the position may no longer be open for hire. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. We want towelcome you to learn more aboutAlight and our Customer Care team. Si es as , entonces ReedGroup es para ti! Know Your Worth. You can deactivate or delete job alerts by clicking the button below. Customer Care Careers - Alight Interested in Workday positions? Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Benefits start on your first day of employment, Programs & activities that give back to our. 105,000+ Customer Care Representative Jobs in United States - LinkedIn Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Customer Service Representative Job Description | Indeed The mission of our customer care teams exemplifies the need for humanunderstanding. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Find the best jobs in the US, apply in 1 click and get a job today! Meet Alight Customer Care Watch on Why Alight? And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. You will be notified during the hiring process which checks are required by the position. They answer inquiries by phone, e-mail, web chat, or social media. Customer Care Representative, Human Resources - Virtual - LinkedIn Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Because transformation takes a workforce. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Alight Easy 1-Click Apply. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. We combine data-driven . The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Customer Care Representative interview questions and answers With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. You will be notified during the hiring process which checks are required by the position. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Full Job Description. Copyright 2023 Grabjobs Pte.Ltd. Alight Easy 1-Click Apply. Our story starts with a simple universal truth: Every business is a people business. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Sr. Customer Care Representative - with Growth Opportunities Location: San Juan, Puerto Rico. Bilingual (English/Spanish) Customer Care Rep - Virtual. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. We are forthright and genuine when we speak. Contact Us | Alight Our story starts with a simple universal truth: Every business is a people business. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Tasks to include in a Customer Care job description . Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. As a Customer Care Representative, you will report to a Customer Care Team Leader Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Alight Solutions Customer Care Representative -Absence Management Livelihoods Assistant at Alight Uganda - Jobweb Uganda We are not an agent or representative of any employer. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. * Able to work independently and to adapt to a rapidly changing environment Our people are our greatest assets at Alight Solutions because People Matter! We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative, Human Resources (Lincolnshire, IL) job This job is no longer accepting applications. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This may include assisting the caller in navigating the system as well. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Alight Solutions hiring Customer Care Representative - Bilingual * A demonstrated successful work history in customer service, insurance, or related field. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Full-time $12.50 an hour. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Customer Care Representative - with Growth Opportunities at Alight today! Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Job Details. This is a 6 months project and we offer Full Time Shifts (Rotating). The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Explore careers Media or Investor inquiries? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Customer Care Representative, Human Resources - Virtual - LinkedIn * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. They inform them about products and services, answer their questions and resolve their issues. This may include additional research and ongoing casework. The estimated additional pay is $2,234 per year. We strive for Excellence Every Day by collaborating with our clients and colleagues. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Customer Care Representative Tasks. Customer Care Delivery Specialist in HR Services with Italian and In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. * Excellent communication & collaboration skills with strong ability to empathize with customers I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . You will Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Working as a Customer Support Representative at Alight - Indeed
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alight customer care representative job description