why are tickets available on stubhub but not ticketmaster

They use bots and whatnot which is so annoying. Problem message. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. I'm in the same boat. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. Why can StubHub sell tickets for less than Ticketmaster? Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review You can use the price filtering tool to find the best seats for your budget by looking at venue maps. Ive already tried calling, using their chat and email. The prices of tickets available on this platform differ from the actual face value of the ticket. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Enter the information for your event - including the date, time and venue - then click "Search." 4. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Why Are Ticket Service Fees so High? | Money The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Taylor Swift Eras Tour: Where to get tickets if you didn't get presale The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Ticket Transfer FAQs - Ticketmaster Help StubHub Tickets Guide: Tips to Buy and Sell on StubHub - Stadium Help No. Select the date of the event and tap on the option that says Find Tickets. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. A-List Members gain access to the best seats and the lowest prices. Do you ever wish that online ticket booking was less expensive? As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. That means you have a much better idea of what you're paying to start with. It allows you to sell the tickets and transfer them to a new owner. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. Solved: Can I sell tickets from Ticketmaster non eligible - StubHub Ticketmaster vs Stubhub - New York City Forum - Tripadvisor In case you were thinking if the website allows negotiation, they do not. Taylor Swift with HAIM and GAYLE. Since the pandemic, he's seen a "gargantuan amount, an absurd, crazy amount" of fraud through Facebook and other platforms. These are asking prices, not necessarily what fans are paying to score a seat. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. In most cases, tickets arent issued until 24 hours before the event. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by Why can't I sell my tickets through my Ticketmaster account? In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. The website makes the ticket-buying process simple. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Ive sold a couple pairs of tickets on Stubhub and want to transfer them to the buyer. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Ticketmaster Blog. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. Don't show them on your phone. You are allowed to sell tickets that you bought from some other ticket seller. Ticketmaster won't allow me to transfer tickets to buyer The question for consumers becomes how to know whether they're making an error before buying. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Your email address will not be published. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. Grab your Garth Brooks tickets at StubHub today. As this price comparison shows, both services have a wide variety of seats available and are usually . New York Knicks Tickets | 2023 NBA Tickets & Schedule - Ticketmaster By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. Different events have different buyer fees. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. We are changing the way you register and sign-in to the StubHub Community. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. However, few studies had examined this question at such a scale.. Not looking for Taylor Swift? Vivid Seats vs StubHub vs SeatGeek 2023 Update - Tickets to Concerts Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. To explore this idea, the researchers examined how users clicked around StubHub. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. Why are tickets available on Stubhub but not Ticketmaster? On the landing page, you will witness a big white box through which you can start searching for events directly. Stubhub has a much less flexible return policy. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. Now that the countrys largest promoter and venue owner and the countrys largest ticket seller are one company permitted by the Obama administrations justice department to merge in 2010 theres very little to hold these fees in check. However, waiting for the price to go lower can also get you zero tickets, so look out for that. Register yourself with a StubHub account. Ticketmaster wont let me transfer tickets. Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. Sign up for the presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". The company declined to comment.) Tickets are 100% guaranteed by FanProtect. Is there any way I am able to give these tickets to the buyer? If there are tickets you can afford, buy . Get your tickets delivered to your doorstep or print them out. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. Vivid Seats vs. StubHub - Which Ticket-Buying Platform is Better? - Alphr Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. You can also contribute via. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. These results implied that the hidden-fee buyers were misinformed about the total purchase price. Anyone know how I can contact customer support for Ticketmaster? In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). (Meanwhile his employees make an average of around $24,000 a year). The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. The Customer support services are open on all days but they have a certain time range they need to be reached out within. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. [deleted] 4 yr. ago You can buy tickets online over the website,. Remember, the receiver's email address must be different to the sender's email address. For more information, please see our In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. [2022], Ticketmaster vs Ticketek: Which Is Best For You? Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. Ticketmaster has a website that is easy to use. Top 835 StubHub Reviews - ConsumerAffairs Resale Help - Ticketmaster Help Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? You can try reaching out to Ticketmaster and see why the tickets are greyed out. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. For Ticketmaster, the biggest selling point is a flexible return policy. Search by the artist, events, or venues on the big search bar present in the front. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. Plain and simple, wrote TJ Platt from Arizona. Learn More. Cookie Notice Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. They have a user-friendly website with a good user interface. That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. Not looking for Taylor Swift? Select the tickets you'd like to sell and click "Sell." 5. I can't see my Resale tickets available to buy on the website. 2020 Official Top 5 Review. We are changing the way you register and sign-in to the StubHub Community. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. Not every event will include a delivery fee. He turned to music instead, with his college roommate . When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. 3. Refunds can also be requested within 72 hours of purchasing your tickets. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. Each week, we explore unique solutions to some of the world's biggest problems. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Depending on the venue, StubHub can show you a map of where each ticket's seat is. We accept credit card, Apple Pay, and To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. After the switch, you will enter the email address you use to access the community in order to reset your password. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. Get this delivered to your inbox, and more info about our products and services. Elon Musk thinks were close to solving AI. You are not required to use the same device you used to book the tickets. The extra fee increases Ticketmaster's profits. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. In addition to that, itll also charge an order processing fee. Every sale is final from the moment of purchase. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. Gators Ticket Office - Florida Gators I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. and our If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. why does ticketmaster pay you after the event I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? I'm confused. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. Asked why StubHub charges a fulfillment fee for tickets the customer prints out at home, Lawrence said that theres a flat fee for PDF-type tickets because the seller has to upload it. He also said that his companys experiment with showing all-in pricing at the start of the purchase process presenting the total cost of the ticket including fees up front only confused people and lost his company business. Ostheimer said no, sorry, he would be using the preselected question cards. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. Choose from the events list or search for the event through the search bar you wish to attend. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This does not cost you any more money. It allows you to become the original seller or the reseller by following a few easy steps and rules. Stocksy. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. SUGA | Agust D has announced SUGA | Agust D . This is my first time selling on Stubhub. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. You can now buy a fraction of a house. By choosing I Accept, you consent to our use of cookies and other tracking technologies. In other cases, a reseller may be selling you tickets they haven't even secured yet. Tickets for concerts and sporting events. Ticketmaster vs Stubhub. How can I transfer them? Facility charges are determined by the venues. Thats the reason the StubHub experiment didnt work. Hi! ViralTalky's team of content writers regularly helps write high quality content. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. All this makes it easier to search on this website. seven seven = .hide-if-no-js { Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. Which among the two has an easier user interface and is easy to handle? They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. And the events whose tickets can be ordered will be marked on the calendar of the website. We do the research and testing so that you don't have to! He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. StubHub: $245 - $542. Can I sell tickets from Ticketmaster non eligible for resale? The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. }, three one = .hide-if-no-js { This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call.